Question 1

How long does onboarding take?

Accepted Answer

Most stores complete underwriting and onboarding within one to two weeks of submitting documentation, depending on business category and volume.

Question 2

Which shopping-cart platforms do you support?

Accepted Answer

We offer plugins and integration guides for the most widely used ecommerce and checkout platforms, along with a documented REST API for custom storefronts.

Question 3

What currencies can I accept?

Accepted Answer

Blocksystems supports acceptance in a wide range of major and regional currencies, so you can sell to international customers without adding a separate provider for each market.

Question 4

How is pricing structured?

Accepted Answer

Pricing is based on your transaction volume, average ticket size, and business category. We compare offers across multiple banking partners and present a transparent rate proposal before you commit.

Question 5

What fraud protection is included?

Accepted Answer

All accounts include real-time transaction screening, and merchants have access to reporting and alerting tools to monitor unusual activity.

Question 6

How do you handle chargebacks and disputes?

Accepted Answer

Our support team provides guidance on evidence and documentation for dispute responses and helps you track deadlines set by the card networks.

Question 7

Is my business eligible?

Accepted Answer

Blocksystems works with a range of ecommerce business models. Apply and our team will confirm eligibility and next steps based on your specific business.

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